At Butterfield Plumbing LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

Contact Information

For privacy inquiries, contact privacy@phronemalabs.com.

Information We Collect

Personal Information

When you contact us or use our services, we may collect:

Name and contact information (address, email, phone number)
Information provided for service delivery
Service history and preferences
Payment information

Automatically Collected Information

When you visit our website, we automatically collect:

IP address and browser type
Device information
Cookies and similar tracking technologies
Website usage data and browsing patterns
Referral sources

How We Use Your Information

To provide and improve our services
To respond to your inquiries and service requests
To process payments and maintain records
To communicate about your engagement
To send important updates
To comply with legal obligations
To improve our website and client experience

Information Sharing

We may share your information with:

Third-party service providers who assist in our operations
Legal authorities when required by law

We never sell your personal information to third parties or share your data for marketing purposes without consent.

Data Security

Secure encrypted connections (SSL/TLS) for all data transmission
Regular security assessments and updates
Access controls and authentication systems

Your Rights

Under applicable privacy laws, you have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your information
Opt-out of marketing communications

To exercise any of these rights, please contact us using the information provided above.

Cookies and Tracking

Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences. We use analytics tools to collect information about website usage.

Spam Protection

This website uses Cloudflare Turnstile to protect forms from spam and abuse. Turnstile may collect interaction data such as browser type and screen resolution to verify that a visitor is human. This data is processed by Cloudflare in accordance with the Cloudflare Privacy Policy.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.